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EXCHANGES AND RETURNS

Exchange

After receiving the order, the customer has 15 days to return the product. You should contact our customer service through email (shop@sahoco.com) before returning the order, so that we can reserve the new article on your behalf. In any case, these orders are subject to prior stock confirmation.

 

Returns

If you would like to return an order, you have to send it back to the following address:

S├ęculo XXI Fashion Trading, Lda

Rua da Junqueira, Alcogulhe, Azoia,

2400 - 821 Leiria / Portugal 

 

_The cost of return shipping is at the customer's expense.

_Once the return is approved, you will receive a confirmation email indicating that the amount corresponding to the returned item will be paid in the same way you made your purchase, without the cost of postage. Sahoco has up to 10 days to return the amount.

Keep in mind that an allowance made on your credit card will always depend on your bank.

 

Sahoco reserves the right to refuse returns communicated or sent after the established deadline, or items that are not in the same condition in which they were purchased.